Help Desk

About Our Staff

FAQ

Help for Faculty/Staff

Help for Students

Computing Services

OIT

BSU

OIT Help Desk

Services for Faculty and Staff

Frequently Asked Questions

Have a question? Need a tutorial?  Check here first for common questions and answers about Boise State University software and hardware issues.

Change or Reset University Passwords

How to change your University passwords.

GroupWise

Information on using GroupWise at the University, including training resources, reference documents, and tutorials.

Computer Accounts

How to obtain and, if necessary, make changes to campus network, web and e-mail accounts.

Telephone/Data Requests

Please use Help Desk Self Service for all telephone and data line requests.

Ordering Computers or Printers Online

Log in to Help Desk Self Service to submit order requests, or requests for information prior to ordering.

Computing Policies & Standards

Policies and procedures governing the use of campus technological services.

Employee Learning and Development Classes

Technology classes offered to faculty and staff by Employee Learning and Development, as well as other types of classes.

NEW!Check out our Defending Your Computer class website!

Hardware Repair

How to obtain service for department printers and computers.

University VPN Service

How to obtain, install and configure VPN software for University VPN Service

Business Forms

Common electronic and downloadable forms used by faculty and staff.

Blackboard

Information about the Blackboard online course development system.

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