Help Desk

About Our Staff

FAQ

Help for Faculty/Staff

Help for Students

Computing Services

OIT

BSU

OIT Help Desk

Hardware Repair

Printers

Printer repair service can be contracted through:

ITG (Intermountain Technology Group)
4795 W. Emerald
319-2768
Rates: In-shop and On-campus - $80 per hour plus parts (next day response)

CK Technologies, Inc.
7665 W. Mossy Cup Street
362-4740
Rates:In-shop - $80 per hour plus parts, On-campus - $50 for first half-hour plus parts

MicroTech Systems
410 S. Orchard St.
Suite 104
345-0054
Rates:On-campus - $75 per hour plus parts

Computers

Help Desk staff are certified for warranty work on Dell, MPC and Apple computers. We will diagnose and recommend options for work on all non-warranty systems as well. To schedule computer hardware repair, please call the Help Desk at 6-4357, send us an e-mail at helpdesk@boisestate.edu, or visit Help Desk Self Service online at https://support.boisestate.edu/. Please supply as much information as you can about your computer, such as:

  • account number/org id to be charged for parts
  • make & model of hardware to be serviced - be as specific as possible
  • state ID tag number if applicable
  • location of the equipment (building & room)
  • name of contact and phone number if different from requestor

Other vendors available to provide computer repair service include:

RJM Electronics
4524 Overland Rd.
472-2800, press option 2
Rates: In-shop - $125 flat fee plus parts. On-campus: $100 for first hour, $50 per each additional hour plus parts.

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