How to Use GroupWise

Get Help with GroupWise...

How to Archive GroupWise Email
How to Use Other Email Clients (POP/IMAP)
About Blocked and Quarantined Email
Manage Your Spam
Setting Up an Out-of-Office Reply Rule
Email from Blackboard System Users (Setting Preferred Address)
Using GroupWise Web Access
Using University Listservs

Installation

The GroupWise desktop client should already be installed on all University-owned computers. If you do not have GroupWise on your computer, please contact the Help Desk or your local area or college netadmin for assistance.

For installation on personal computers, contact the OIT Help Desk for assistance.

Archive Your Email

There are two ways to move GroupWise messages offline and still have them available for your use: Archiving and Saving.

* Archiving stores the messages and enables you to access them through GroupWise
* Saving saves the messages as text files (.mlm) for use with word processing programs (i.e. Word, Notepad)

This information can also be found within GroupWise by using the Help feature. Select How do I? > Organize and Clean up My Mailbox > Clean up My Mailbox > Archive or Save My Mail.

POP/IMAP - Using Other Email Clients

If you don't wish to use the GroupWise desktop or WebAccess client to read your GroupWise email, you can configure other e-mail clients to view your mail. To do so, your client must support the IMAP or POP protocols and it must support configurable SSL (Secure Socket Layer) connections. Popular examples of such e-mail clients are Thunderbird, OS X Mail, Outlook Express, and Entourage.

Manage Your Spam

Barracuda is a spam filtering product that provides enhanced options for you to manage your spam and unblock any messages blocked in error.

Using Rules

Rules enable you to move messages to folders, generate automatic replies, forward messages, and delete messages.

There are many different ways to set up a GroupWise vacation rule (or any other type of automated "out of office" reply). Our GroupWise Vacation Rule document explains the Help Desk's recommended method of setting up a surefire vactional rule in GroupWise.

Setting Your Preferred Email Address

Email sent from the Blackboard system is routed to your preferred email address, which is set within the BroncoWeb system.

NOTE: The "Preferred" email option is currently for use only by Faculty. All official email communication to students will be sent to the student's BroncoMail address, regardless of whether that address is set as the student's preferred email address.

Students are responsible for checking BroncoMail regularly.

To confirm or update your preferred email address, follow these instructions:

Login to BroncoWeb
On the BroncoWeb Main Menu screen, click the Email Addresses link under the Other Contact Information heading
Select the checkbox in the Preferred column to indicate your preferred email address. Use the Add an Email Address button to add additional email addresses to the list.

Need More Help?

For basic information on using the GroupWise desktop client, please read our GroupWise Quick Reference Guide.

For help using GroupWise WebAccess, please read our GroupWise WebAccess Guide.

For further assistance, please contact the OIT Help Desk by phone at 426-4357, via e-mail at helpdesk@boisestate.edu, or online at Help Desk Self Service.