Department Software at Boise State University
Getting Started
Department Software
ACEware
ACEware is a class management and student registration software system used by Extended Studies and the Center for Workforce Training.
Password: To reset your ACEware password, visit our Active Directory password change page.
- Extended Studies employees can contact the OIT Help Desk for support regarding connecting desktop computers to ACEware.
- Questions about functional use of ACEware should be directed to Gary Myers (gmyers@boisestate.edu) in Extended Studies.
- Center for Workforce Training employees should contact Grace Barnes (gbarnes@boisestate.edu) for functional questions, and College of Applied Technology network staff for desktop connectivity questions.
Log in to Help Desk Self Service to find information on:
- Aceware Software Location and Drive Mapping Information
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The Financial Edge
The Financial Edge is financial management software used by Advancement and Athletics.
Password: To reset your password for The Financial Edge, contact Kathleen Patlovich (kpatlovi@boisestate.edu) in University Advancement.
- Employees can contact the OIT Help Desk for issues regarding drive mappings for The Financial Edge.
- Questions regarding functional use of The Financial Edge software should directed to Kathleen Patlovich (kpatlovi@boisestate.edu).
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ICVERIFY
ICVERIFY is credit card security software used by University Advancement.
Password: To reset your ICVERIFY password, contact the OIT Help Desk at 426-4357.
- The OIT Help Desk supports desktop connectivity for ICVERIFY.
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PowerPark
PowerPark is software used by Parking and Transportation Services.
Password: To reset your PowerPark password, contact the OIT Help Desk at 426-4357.
- Questions regarding support and functional use of PowerPark should be directed to Andy Movius (andrewmovius@boisestate.edu) in Parking and Transportation Services.
PyraMED
PyraMED is billing and appointment software used by the Health and Wellness Center.
Password: To reset your PyraMED password, contact the OIT Help Desk at 426-4357.
- The OIT Help Desk can support connectivity and configuration issues with PyraMED software.
- Questions regarding functional use of PowerPark should be directed to Vicki Masterson (vickimasterson@boisestate.edu), Health and Wellness Center.
Request Help Now >>
The Raiser's Edge
The Raiser's Edge is fund-raising management software used by Advancement and Athletics.
Password: To reset your password for The Financial Edge, contact Brenda Haight (bhaight@boisestate.edu) in University Advancement.
- Employees can contact the OIT Help Desk for issues regarding drive mappings for The Raiser's Edge.
- Questions regarding functional use of The Raiser's Edge software should be directed to Brenda Haight (bhaight@boisestate.edu)
Request Help Now >>
Resource25
Resource25 is an application that allows events, meetings, and course sessions to be scheduled and rooms or spaces assigned or booked.
Password: To reset your Resource25 password, contact the OIT Help Desk at 426-4357.
- The OIT Help Desk supports desktop connectivity issues with Resource25.
Request Help Now >>
STARS
STARS is the State of Idaho's payroll system. Quick 3270 software is installed on computers requiring connection to the STARS system, used in conjunction with an iKey USB VPN hardware key.
Password: To reset your STARS password, contact the OIT Help Desk at 426-4357.
- The OIT Help Desk can install, configure and troubleshoot issues with the STARS connectivity software.
Request Help Now >>
State VPN
The CheckPoint VPN-1 SecuredClient VPN client is used for access to the Idaho State Controller's office.
Password: To reset your State VPN password, contact the OIT Help Desk at 426-4357.
- The OIT Help Desk can install, configure and troubleshoot issues with the SecuredClient VPN software.
Log in to Help Desk Self Service to find information on:
- iKey user is not able to connect to State VPN
Request Help Now >>
US Bank
Treasury Management uses a secured web-based access link to US Bank.
Password: To reset your US Bank password, contact the OIT Help Desk at 426-4357.
- The OIT Help Desk can install, configure and troubleshoot issues with the secured US Bank connection.
Log in to Help Desk Self Service to find information on:
- US Bank website authentication via floppy disk

