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Ordering Boise State University Computers, Printers and Servers  OIT Recommended Vendors Other Vendors Policies and Standards Submit an OrderLog in to Help Desk Self Service (https://support.boisestate.edu/). The vendor quote must be provided to OIT Business Services (OIT_Business@boisestate.edu). OIT Business Services will place all orders. If you require assistance, please contact the Help Desk at 6-4357,
Who Can Order? To order computers, printers and servers, employees must be authorized by their University department or college. Please check with your supervisor, department chair or dean's office to determine if you are authorized to purchase before placing an order. College deans have requested orders for their departments be submitted by specific individuals. If you are not authorized and place an order, the order will be redirected to the dean, department chair or an authorized individual within your college or department for review and approval prior to the order being placed. As a result, your order may be delayed. Computer orders must be placed online using Help Desk Self Service. OIT Business Services will place orders and charge them to a P-card or submit a Purchase Order. Please review University computing standards for a list of supported hardware and software. Note that OIT User Services provides onsite warranty repair for Dell, MPC and Apple desktop computers. All network printers must be ordered online using Help Desk Self Service . Departments may use Help Desk Self Service to order local (non-networked) printers, or may order directly from vendors contracted with the State of Idaho following appropriate State and University purchasing policies. Please note PeopleSoft requires the use of laser printers. Word processing or office suite software will not be included with the order. Departments will need to purchase Microsoft Office and other necessary software through the the University Bookstore or OETC. Please review University computing standards for a list of fully-supported software. Servers must meet University Server Administration Standards. "Servers" include any computing device running server software from Novell, Microsoft, Apple, or other Unix/Linux software providers; also, any personal computer configured to offer network services to other computers. Managers of Boise State University IT resources shall seek and adopt, whenever possible, best practices with regards to the acquisition, implementation, management and replacement of IT resources. Departments need to submit a requisition to the Department of Purchasing to purchase a server. You must submit an order request online via Help Desk Self Service and the vendor quote must be provided to OIT Business Services (fax: 426-5382; e-mail: OIT_Business@boisestate.edu). OIT Business Services will place all orders. If you desire, OIT User Services will configure equipment based on your needs. You will be notified of the cost prior to OIT placing the order. Submit a request online to Help Desk Self Service. Please include any external devices (DVD-RW drives, USB flash drives, etc.) in your request. Machines used for administrative purposes must be able to operate within the University's network and PeopleSoft using University supported hardware and software. Order Confirmations Vendor order confirmations will be e-mailed or faxed to the individual who placed the order, along with other pertinent order information. Payment Information Individual machine purchases under $2,000 from State contract vendors will be charged to OIT Business Services P-Cards. Departments will be charged back through the OIT P-Card reconciliation process. Individual machine purchases exceeding $2,000 from State contract vendors will be processed via requisition for a purchase order submitted by OIT Business Services. Non-contract vendor machine requests require bids (or comparison pricing), which may delay the order. Invoice copies and other payment information for purchases made with OIT P-Cards will be mailed to the department contact as soon as the P-Card payment has been processed. If you are ordering machines for delivery at multiple locations, please note the number of machines and delivery points in your Help Desk Self Service request. Normal delivery time is 10-14 business days from the time the order is placed with the vendor.
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